You can upgrade your membership tier only if you are registered as a Blue Tier member. If you have upgraded the membership to a paid tier (Silver or Gold), you cannot upgrade it further.

The validity of all paid membership tiers is till 28th February 2021. Post this date, they will automatically be downgraded to the Blue Tier.

You can access the fan hub features on mumbaiindians.com and the MI app available on Android and iOS

Yes, you can gift a Silver and Gold membership to your friends and family. This option is available under " Who are you buying this for?" on the registration form.

You can check the membership status upon going to your profile OR you can click on the membership button next to the profile icon. Please ensure that you have signed in from the same account via which you have purchased your membership.

Tracking details will be available on the profile section on mumbaiindians.com once the welcome kit is dispatched. Please ensure that you have signed in from the same account via which you have purchased your membership.

No exchanges or returns would be possible. All product sizes once selected and finalized cannot be overturned.

If you are attempting to sign up using a Gmail ID, make sure you check the 'Promotions' tab for the verification email in your inbox. If you have still not received it, you can resend the verification email by going on to sign up form and click on "Resend Verification Email" at the bottom of that page.

If you have entered your password incorrectly several times, we lock your account for security reasons. You can head over to reset your password on sign-in page. Click on Forgot Password link provided, enter your registered email id, where you will receive the mail with reset password link. Reset the password by clicking on the link provided in mail and login to your account.

Please double check the email ID and password you have entered. If the error persists, use the Forgot Password option given on sign-in page to reset your account password and login again.

Once you have registered for any membership you cannot cancel it. However, you can deactivate your account by writing to us at mifamily@mumbaiindians.com Please note there would be no refunds for paid tiers upon cancellation of memberships

Welcome kits will get delivered 4-6 weeks post successful Membership Tier upgradation. Tracking details will be available on the profile section on mumbaiindians.com once the welcome kit is dispatched. Please ensure that you have signed in from the same account via which you have purchased your membership

There are different contests that are conducted from time to time on mumbaiindians.com and MI's official social media platforms. Winners are usually declared via posts on official social media channel and then contacted personally for further details. Follow MI on social media for the latest upates: Facebook: https://www.facebook.com/mumbaiindians Twitter: https://www.twitter.com/mipaltan (@mipaltan) Instagram: https://www.instagram.com/mumbaiindians (@mumbaiindians)